Write a note on special dates. Send a symbolic gift on birthdays or anniversaries. Remember, the surprise factor can make a difference in customer loyalty, which is why you cannot let the relationship with your customers fall into a routine, but rather you must encourage it with small details that make them choose you over the competition. . Allow you to track your order One way to promote customer loyalty is by generating peace of mind and confidence in users. when they start their purchasing process, which you can whatsapp mobile number list achieve in various ways, such as: Offering order tracking. Allowing the contracting of shipping insurance. Providing guarantees in case of deterioration or damage to the product upon receipt. In this sense, the TiendaDA platform allows you to create a virtual store for your business and also automate messages to inform the customer of the status of their purchase, depending on the stage they are in, these stages being the following: Accepted. Paid. On Route. Delivered. Cancelled. With this option, the customer can follow up on their order, which in turn allows them to have greater confidence in your sales system and achieve customer loyalty quickly and easily. Customer service Source: Pexels . Use close and familiar communication When looking for an approach with buyers. Another example of strategies to build customer loyalty is to create an environment for close and familiar communication, you may be wondering how can you achieve it? If you want to achieve customer loyalty , you must generate a feeling of familiarity. This can be achieved more easily when your business has a physical location, since interaction fosters closeness. However, don't worry if you have an ecommerce because you can also adapt this strategy to a digital business. For this, you should only use a close tone in your interactions with your customers.